Thursday 29 September 2016

Client Conversations #8

A client phoned the surgery. They had left their dog with us for the day to be examined and treated as required. We ran some blood tests which all looked good, and performed an eye exam which revealed that the dog wasn’t making enough tears in her right eye and as a result the eye was tacky and sticky, the eyelid painfully rubbing on the eyeball with every blink. We prescribed lubricating drops to help keep the surface of the eye slippy and recommended they be applied every 2 hours, which was explained by the nurse at discharge.

“ You didn’t write on the bottle which eye I’ve to put the drops in, it just says the right eye. How do I know which is the right eye?”
Sorry, I’m not sure what you mean? It’s her right eye.
“But which is the right eye?”
“Well, you know how you’ve got a right and a left eye? So does your dog. It’s the one on her right side.”
“Is that the right one?”
“Right. The right one is on the right, right?”
“Ooooohhhhhh you mean like left and right? Not like right and wrong”

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